Welcome to the Help Center

Need Help with Your Shopping? Call Our Customer Support!

Have a question about our latest offers or need help with an order? Our support team is here to help!

How We Can Assist You?

Seasonal Promotions

Get the inside scoop on this season’s hottest deals for Christmas, Halloween, and more!

Weekly Specials

Don’t miss out on this week’s best offers on groceries, essentials, and treats.

Loyalty Points & Rewards

Earn points with every purchase and enjoy exclusive rewards! Let us help you maximize your savings.

Delivery & Shopping

Need help with delivery options or placing an online order? We’ve got you covered.

Frequently Asked Questions

1. What types of assistance can customer support provide?

Our support team is here to help with questions about weekly specials, loyalty points, online shopping, delivery options, and more. Whether you need help finding a product or understanding our latest promotions, we’re just a call away!

2. How can I get assistance with an online order?

If you’re having trouble placing an order or need assistance with an existing order, our customer support team is here to help. Call us, and we’ll make sure your shopping experience is smooth and hassle-free.

3. Can customer support help me find a product?

Absolutely! If you need help locating a specific product in-store or online, give us a call. We can check availability and direct you to the right section, so you can get what you need quickly.

4. Can I ask customer support for tips on weekly specials and seasonal discounts?

Yes! We’re here to help you stay updated on weekly specials, exclusive discounts, and seasonal promotions so you never miss a chance to save. Just give us a call for the latest deals.

5. What if I need to change or cancel my order?

If you need to make changes to an order you’ve already placed, contact us right away. We’ll do our best to accommodate your request, whether it's adjusting the items in your order or rescheduling delivery

Contact us

Need help? Feel free to contact us using the below details

Call us

Online queries: +61 280 113 938

You can reach out to us over the phone. Our team is ready to assist you.

Woolworth